American Water Resources
Reviews and Complaints
Inform other customers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Short Hills, New JerseyCould not get an answer on the phone after 15 Minutes
Got a solicitation in the mail. Glad I checked reviews. NO THANKS. Sounds like a bad scam company. People should report to their local or state District Attorney's office.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Wilmington, DelawareThe worst service to file a claim, when in an emergency situation. They love to put you on hold and check and say they will call you back
- Poor customer service
Preferred solution: Apology
User's recommendation: use another company
NO water heater service
User's recommendation: Do not enroll in any American Water Repair Programs.
They continued to charge me after contract was up
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Pennsauken Township, New JerseyPoor Customer Service
- Non responsive
Preferred solution: Full refund
User's recommendation: Stay away.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Conehatta, MississippiNo coverage!
Preferred solution: Leave Me! Alone
User's recommendation: Buyer Be Ware! Stay Away!
I called in for a claim on last Wednesday one week later I still have not heard anything
User's recommendation: I would not recommend this company to anyone
City advised against getting "contract" from them.
User's recommendation: Use your brain, is there ONE good review?
I've tried several days to connect with someone using the different phone numbers listed for American Water Resoures, and CAN NOT ever get through to a human! They take my money EVERY MONTH!
- No answer and holding on the phone
- Never able to get ahold of anyone for help
Preferred solution: I need for someone to contact me regarding a problem at my home.
Unwanted mail
Over billing
- Never able to get ahold of anyone for help
Preferred solution: Full refund
User's recommendation: Never use this company
Contact
Preferred solution: Cancel my contracts!!
Calling about bill
no call back
- Call
- No answer and holding on the phone
Preferred solution: call back and apology
User's recommendation: dont pay interest fee if they dont call you back
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